Privacy Policy

When you use the enquiry form or contact us on WhatsApp, we collect the details you choose to share — typically your name, phone number, and the message or product you're asking about.

We don't require you to create an account, and we don't collect payment details through this website.

Information you share is used only to respond to your enquiry, discuss your order, and arrange delivery. We don't sell or rent your details to third parties.

The enquiry form on this site opens a pre-filled WhatsApp message to Natchu'S's business number. Once sent, that conversation is subject to WhatsApp's own privacy policy in addition to this one.

This site may use basic, privacy-respecting analytics to understand overall traffic (e.g. which pages are visited), so we can improve the site. This data is aggregated and not used to identify individual visitors.

We keep enquiry details only as long as needed to fulfil your order or respond to your query, unless you ask us to delete them sooner.

You can ask us at any time what information we hold about you, or request that it be corrected or deleted, by reaching out through the Contact page or WhatsApp.

We may update this policy occasionally to reflect changes in how the site works. The date below shows when it was last updated.

Privacy questions can be sent via the Contact page, or on WhatsApp at +917604871719.